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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mehmet Kesimli

Mehmet Kesimli

December 18, 2025

5  out of  5
rating by Mehmet Kesimli
"Zoe was very patient explaining all the details of my car insurance. She answered all questions and addressed any concerns. I highly recommend working with Zoe at Sam Segars!"
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Sara Boatright

December 17, 2025

5  out of  5
rating by Sara Boatright
"The staff is absolutely amazing! Sam and his staff take the time and go over your policy every so often which we love. By far the best in town!"
We responded:
"Thanks Sara! One of the ways that we are different is that we actually give advice. We like to meet with you regularly because we need to know you well to give you the best advice for you. Glad you say value in that. "
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Carrie Cassetty

December 16, 2025

5  out of  5
rating by Carrie Cassetty
"Until today, I knew little to nothing about life insurance. Sam personally sat down with my husband and I, explaining everything to us thoroughly, and we left the building with car insurance, renters insurance AND life insurance on both of us. If you’re looking for a reliable, kind, and knowledgeable insurance agent, he’s your guy!!"
We responded:
"Thanks Carrie! So glad that we were able to sit down and discuss. "
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Shane Hershberger

December 15, 2025

5  out of  5
rating by Shane Hershberger
"Warm, personable customer interaction in a cozy older building."
We responded:
"Thanks Shane! We love our old building. It was built in 1850, or so I've been told. "
Profile photo of Susie

Susie

November 26, 2025

5  out of  5
rating by Susie
"Staff were amazing, made me feel at home but very professional at the same time. I saved over 100 dollars a month on my car insurance and I'm so glad I decided to get a quote from them."
We responded:
"Thanks Susie! So glad that we were able to get you a better deal! "
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Kermit Benson

November 13, 2025

5  out of  5
rating by Kermit Benson
"The girls here in the office were able to help me save some money on my insurance! Addy and Zoe are very helpful and polite."
We responded:
"Thanks Kermit! So glad that we were able to get you a better deal. "
Profile photo of A J

A J

November 13, 2025

5  out of  5
rating by A J
"Sam and Zoe were great to work with!"
We responded:
"Thanks AJ! We are glad to have your business! "
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Heather Shoulders

October 31, 2025

5  out of  5
rating by Heather Shoulders
"Zoe did an amazing job helping me while also explaining everything! Such a wonderful experience!"
We responded:
"Thanks Heather! So glad that Zoe was able to help. We take customer service seriously. "
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Samantha Alda Katherine

October 28, 2025

5  out of  5
rating by Samantha Alda Katherine
"Zoe is incredible! Such a sweet soul and helpful during my visits. Thank you so much!"
We responded:
"Thanks Samantha! Zoe really is one of the best. Glad we could help!"
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Kitty Collins

October 14, 2025

5  out of  5
rating by Kitty Collins
"Kelly took her time and was very friendly. She answered all questions and address any concerns. I recommend Sam Segars for all your insurance needs."
We responded:
"Thanks Kitty! Glad that Kelly was able to help. Come see us anytime!"
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Deuce Tattoo

October 4, 2025

5  out of  5
rating by Deuce Tattoo
"My experience with this office has been exemplary. They set a new standard of service for customer care. Every question they had an immediate answer, and they went above and beyond my expectations."
We responded:
"Thanks so much for the review. We take customer service very seriously; so glad that shined through. Come by and see us anytime! "
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Liz Smith

September 16, 2025

5  out of  5
rating by Liz Smith
"I just finished a review of my home and car insurance with Kelly at State Farm. I appreciate how they call the customers in periodically to go over their insurance policies and explain updates or items the owner is not familiar with. I have had State Farm insurance for many many years now and am very pleased with the insurance and do not have any plans to change. They have always been very responsive to me when I really needed them, such as when my vehicle was rear-ended, and I needed chiropractic care."
We responded:
"Thanks Liz! We love face to face reviews because we take customer service seriously. The better we get to know you & your goals, the better job we can do recommending the policies and coverages that are right for you. So glad you found value in the review with Ms. Kelly. "
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Tiffany Waller

September 9, 2025

5  out of  5
rating by Tiffany Waller
"Always a pleasure working with the Sam Segar office. The know me by voice."
We responded:
"Thanks Tiffany! We appreciate you! "
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Josi Lieb

September 8, 2025

5  out of  5
rating by Josi Lieb
"Laura is always extremely kind, helpful and prompt when questions arise."
We responded:
"Thanks Josi! Laura has a heart for serving others. We are so glad you noticed. "
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jayslynn wingler

September 3, 2025

5  out of  5
rating by jayslynn wingler
"Ms. Laura is always so nice, and takes care of business!"
We responded:
"Thanks Jayslynn! It is a pleasure to do business with you. "
Profile photo of Erica Wingler

Erica Wingler

September 3, 2025

5  out of  5
rating by Erica Wingler
"Ms. Laura has always been a big help with anythang ive ever needed. And after hitting 4 deer in the last 3 years, shes had to deal with my unpredictable crazy self, and has always kept it professional even when i was hard to deal with. Thanks Ms. Laura!"
We responded:
"Thanks Erica! So glad that you appreciate Laura's professionalism. She really is the best. "
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Will Coker

August 31, 2025

5  out of  5
rating by Will Coker
"Sam is a great agent with many years of experience. Him and his staff with take care of you and make sure you are properly covered."
We responded:
"Thanks Will! "
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Megan Massey

August 30, 2025

5  out of  5
rating by Megan Massey
"Always very helpful and knowledgeable. Easy to get on the phone when you have an issue like needing to add coverage."
We responded:
"Thanks Megan! It is our goal to answer on the first ring, unless we are all five already on the phone. "
Profile photo of Alvina Sells

Alvina Sells

August 29, 2025

5  out of  5
rating by Alvina Sells
"I switched to Sam Segars a few months ago. From the first conversation, Laura was amazing. Everyone in his office are great. Laura truly goes above and beyond for the clients."
We responded:
"Thanks Alvina! So glad that Laura was able to help. Thanks for your business. "
Profile photo of Josie

Josie

August 29, 2025

5  out of  5
rating by Josie
"Addy was very helpful! She answered every question I had with ease and expertise. Super friendly, would highly recommend this office!"
We responded:
"Thanks Josie! Addy has learned so much over the past few months she has been here. So glad she was able to help! "
Profile photo of Meagan White

Meagan White

August 29, 2025

5  out of  5
rating by Meagan White
"I have had the best experience in talking with Laura O’Loughlin about our insurance that we have with State Farm! She was very informative and went above and beyond to answer all of my questions!"
We responded:
"Thanks Meagan! Laura has a history of going above and beyond for our customers. "
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Breana Mendoza

August 29, 2025

5  out of  5
rating by Breana Mendoza
"I had an excellent experience dealing with Zoe Binion at State Farm! She made the whole process of obtaining the right insurance so easy and effortless. Zoe took the time to hear what I needed and negotiated a great deal for me. Her professionalism, expertise, and courtesy were the difference-makers. I would highly recommend her to anyone looking for sound, reliable insurance advice. Again, thanks, Zoe!"
We responded:
"Thanks Breana! Having an expert on your team absolutely is a difference-maker. Thanks so much for the review. "
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brandon fisher

August 28, 2025

5  out of  5
rating by brandon fisher
"Everyone had great attitudes and they make you feel very welcome!"
We responded:
"Thanks Brandon! Glad we made you feel welcome. "
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JC

August 28, 2025

5  out of  5
rating by JC
"Addy gave us the best experience she is really sweet and professional."
We responded:
"Thanks JC! Addy is a great team member! "
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Valerie Lowery

August 28, 2025

5  out of  5
rating by Valerie Lowery
"Great customer service Addy is absolutely fantastic!"
We responded:
"Thanks Valerie! She really is a joy to work with. "