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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kim McIntosh

Kim McIntosh

September 26, 2024

5  out of  5
rating by Kim McIntosh
"I had a really experience today getting my Auto and Renters set up. I spoke with Devon and he was very knowledgeable, thorough, and friendly as well as allowed me to ask questions about my concerns and addressed my personal issues. I would recommend this Agent and the staff to anyone. I look forward to doing business with this company."
We responded:
"Thank you so much for the review Kim. I am so glad that Devin was able to address all your concerns. We pride ourselves on custom fitting insurance plans to the customer's exact needs. We are glad you found value in that. "
Profile photo of Lynn B

Lynn B

September 15, 2024

5  out of  5
rating by Lynn B
"Sam and staff are very friendly and knowledgeable. Sam found ways to reduce my auto insurance costs and is now helping me get on track for retirement. Can’t recommended enough!"
We responded:
"So glad that we could help. Thanks for the review Lynn. "
Profile photo of Evelyn Bray

Evelyn Bray

September 13, 2024

5  out of  5
rating by Evelyn Bray
"Sam Segars met with us to go over current policies and coverages. We were interested in additional coverage and he quoted and bound that coverage and found discounts that could be added to offset the cost of the new coverage. There were minor things I had overlooked and he brought them to my attention and made corrections. We were very pleased with how expertly Sam handled our review from start to finish!"
We responded:
"Thanks for the review Ms. Evelyn. I am so glad we were able to get you a better buy. "
Profile photo of Dorothy Diebler

Dorothy Diebler

September 6, 2024

5  out of  5
rating by Dorothy Diebler
"Sam Segars of State Farm is a very good agent and very knowledgeable about car insurance policy’s."
We responded:
"Thank you so much Ms. Dorothy. I am so glad that I could help. "
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anita phelps

August 14, 2024

5  out of  5
rating by anita phelps
"Very friendly and helpful with our insurance needs"
We responded:
"So glad we could help! "
Profile photo of Robert Stanford

Robert Stanford

August 8, 2024

5  out of  5
rating by Robert Stanford
"Very friendly and helpful"
We responded:
"Thanks Robert. Glad we could help."
Profile photo of Cathy Vaughan

Cathy Vaughan

July 3, 2024

5  out of  5
rating by Cathy Vaughan
"Kelly Uhls, Sam Segars State Farm’s Account Associate is knowledgeable, friendly and so helpful!"
We responded:
"Thanks Cathy. We are so glad that Kelly was able to help. Thanks for your business. "
Profile photo of Jeanice Goostree

Jeanice Goostree

June 4, 2024

5  out of  5
rating by Jeanice Goostree
"Love my state farm people in franklin,they know how to speak to us seniors,they explained all my polices to me so I could understand what I have I had more coverage than I thought, love these guys , go see them,they are great"
We responded:
"So glad we could help you better understand your insurance. Thanks Jeanice "
Profile photo of Cole Rullmann

Cole Rullmann

May 24, 2024

5  out of  5
rating by Cole Rullmann
"Devon helped me get the best quote for insurance I have ever gotten! Saving me almost $100/month! Definitely takes the time to answer all questions and make sure there is no confusion!"
We responded:
"We are so glad we could help you Cole! We pride ourselves on taking the time to explain risks and coverages so our clients can make an informed decision. We are thrilled you found value in that. "
Profile photo of Ace

Ace

April 11, 2024

5  out of  5
rating by Ace
"Best Agent in town hands down. They instantly make you feel like family, when you contact them. They will have my business for many years, not to mention the great rates they give! Highly recommend Devin, with Sam Segars. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thanks Ace. Welcome to the family. "
Profile photo of Jeanie Orr

Jeanie Orr

March 15, 2024

5  out of  5
rating by Jeanie Orr
"Kelly Uhls. Great service. Pleasant demeanor. Helpful and knowledgeable!"
We responded:
"Thanks so much for the feedback. It was a pleasure serving you. We look forward to taking care of you in the future. "
Profile photo of Wendy Uhls

Wendy Uhls

January 12, 2024

5  out of  5
rating by Wendy Uhls
"I have met the new manager and agents at this State Farm in Franklin, and I know they will continue to provide great service to all of their clients."
We responded:
"Thank you Wendy for the review. We look forward to providing you with great service. "