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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Deuce Tattoo

October 4, 2025

5  out of  5
rating by Deuce Tattoo
"My experience with this office has been exemplary. They set a new standard of service for customer care. Every question they had an immediate answer, and they went above and beyond my expectations."
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Liz Smith

September 16, 2025

5  out of  5
rating by Liz Smith
"I just finished a review of my home and car insurance with Kelly at State Farm. I appreciate how they call the customers in periodically to go over their insurance policies and explain updates or items the owner is not familiar with. I have had State Farm insurance for many many years now and am very pleased with the insurance and do not have any plans to change. They have always been very responsive to me when I really needed them, such as when my vehicle was rear-ended, and I needed chiropractic care."
We responded:
"Thanks Liz! We love face to face reviews because we take customer service seriously. The better we get to know you & your goals, the better job we can do recommending the policies and coverages that are right for you. So glad you found value in the review with Ms. Kelly. "
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Tiffany Waller

September 9, 2025

5  out of  5
rating by Tiffany Waller
"Always a pleasure working with the Sam Segar office. The know me by voice."
We responded:
"Thanks Tiffany! We appreciate you! "
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Josi Lieb

September 8, 2025

5  out of  5
rating by Josi Lieb
"Laura is always extremely kind, helpful and prompt when questions arise."
We responded:
"Thanks Josi! Laura has a heart for serving others. We are so glad you noticed. "
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jayslynn wingler

September 3, 2025

5  out of  5
rating by jayslynn wingler
"Ms. Laura is always so nice, and takes care of business!"
We responded:
"Thanks Jayslynn! It is a pleasure to do business with you. "
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Erica Wingler

September 3, 2025

5  out of  5
rating by Erica Wingler
"Ms. Laura has always been a big help with anythang ive ever needed. And after hitting 4 deer in the last 3 years, shes had to deal with my unpredictable crazy self, and has always kept it professional even when i was hard to deal with. Thanks Ms. Laura!"
We responded:
"Thanks Erica! So glad that you appreciate Laura's professionalism. She really is the best. "
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Will Coker

August 31, 2025

5  out of  5
rating by Will Coker
"Sam is a great agent with many years of experience. Him and his staff with take care of you and make sure you are properly covered."
We responded:
"Thanks Will! "
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Megan Massey

August 30, 2025

5  out of  5
rating by Megan Massey
"Always very helpful and knowledgeable. Easy to get on the phone when you have an issue like needing to add coverage."
We responded:
"Thanks Megan! It is our goal to answer on the first ring, unless we are all five already on the phone. "
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Alvina Sells

August 29, 2025

5  out of  5
rating by Alvina Sells
"I switched to Sam Segars a few months ago. From the first conversation, Laura was amazing. Everyone in his office are great. Laura truly goes above and beyond for the clients."
We responded:
"Thanks Alvina! So glad that Laura was able to help. Thanks for your business. "
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Josie

August 29, 2025

5  out of  5
rating by Josie
"Addy was very helpful! She answered every question I had with ease and expertise. Super friendly, would highly recommend this office!"
We responded:
"Thanks Josie! Addy has learned so much over the past few months she has been here. So glad she was able to help! "
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Meagan White

August 29, 2025

5  out of  5
rating by Meagan White
"I have had the best experience in talking with Laura O’Loughlin about our insurance that we have with State Farm! She was very informative and went above and beyond to answer all of my questions!"
We responded:
"Thanks Meagan! Laura has a history of going above and beyond for our customers. "
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Breana Mendoza

August 29, 2025

5  out of  5
rating by Breana Mendoza
"I had an excellent experience dealing with Zoe Binion at State Farm! She made the whole process of obtaining the right insurance so easy and effortless. Zoe took the time to hear what I needed and negotiated a great deal for me. Her professionalism, expertise, and courtesy were the difference-makers. I would highly recommend her to anyone looking for sound, reliable insurance advice. Again, thanks, Zoe!"
We responded:
"Thanks Breana! Having an expert on your team absolutely is a difference-maker. Thanks so much for the review. "
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brandon fisher

August 28, 2025

5  out of  5
rating by brandon fisher
"Everyone had great attitudes and they make you feel very welcome!"
We responded:
"Thanks Brandon! Glad we made you feel welcome. "
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JC

August 28, 2025

5  out of  5
rating by JC
"Addy gave us the best experience she is really sweet and professional."
We responded:
"Thanks JC! Addy is a great team member! "
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Valerie Lowery

August 28, 2025

5  out of  5
rating by Valerie Lowery
"Great customer service Addy is absolutely fantastic!"
We responded:
"Thanks Valerie! She really is a joy to work with. "
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Emma Cremeens

August 28, 2025

5  out of  5
rating by Emma Cremeens
"Zoe and Addy were so helpful! Got everything fixed for me!"
We responded:
"Thanks Emma! So glad we could help. "
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Michelle

August 28, 2025

5  out of  5
rating by Michelle
"I was referred by a Friend to State Farm. I have been so impressed with the service and interaction I have had. Kelly is amazing and explained everything so well. I highly recommend them!"
We responded:
"Thanks Michelle! We think that Kelly is the best, and she will take great care of any friend or family that you send our way. "
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Ann Farmer

August 28, 2025

5  out of  5
rating by Ann Farmer
"Great service people so kind and helpful"
We responded:
"Thanks Ann! We are happy to help. "
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Miriam Conley

August 18, 2025

5  out of  5
rating by Miriam Conley
"Sam and his team are the best of the best! They all have exceptional customer service and care about you as more than just a customer. It is always easy to get in contact with them and they are quick to take care of anything I need. If you're looking for a new insurance agency, definitely consider Sam's agency. You won't be disappointed!"
We responded:
"Thanks Miriam! We take customer service seriously. So glad that shined through for you. "
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Logan Metz

August 18, 2025

5  out of  5
rating by Logan Metz
"Great service! Zoe was super helpful, explained everything clearly, and made the whole process easy. Highly recommend"
We responded:
"Thanks Logan! So glad that Zoe could simplify insurance for you. Thanks for your business. Come see us anytime. "
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Kevin Binion

August 14, 2025

5  out of  5
rating by Kevin Binion
"Zoe helped me to get a better deal on my insurance. She answered all the questions I had with expertise. Recommend this office to anyone looking for insurance and a personable feel!"
We responded:
"Thanks Kevin! Zoe is always a joy to work with. We are thrilled that she was able to get you a better deal. Thanks for your business, and we will be by for some BBQ soon! "
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Kylee Strother

August 8, 2025

5  out of  5
rating by Kylee Strother
"Kelly was super nice & easy to work with! Definitely recommend & will be passing along her info since they quote TN & KY🙃"
We responded:
"Thanks Kylee! So glad that Kelly was able to help. We will take good care of any friends or family that you send our way!"
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Brandee Gregory

August 8, 2025

5  out of  5
rating by Brandee Gregory
"Zoe is great!!"
We responded:
"Thanks Brandee! We could not agree more! "
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Crystal Anderson

July 28, 2025

5  out of  5
rating by Crystal Anderson
"State farm has always been an amazing place to go through insurance thru the house and car! Sam the owner is amazing too!"
We responded:
"Thanks Crystal! We really appreciate your business! "
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Whiiskey Dreams

July 28, 2025

5  out of  5
rating by Whiiskey Dreams
"Great people, Solid prices, Great all around branch. Been with State Farm as long as I can remember."
We responded:
"Thanks! So glad that we could help. "