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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Joey Richards

Joey Richards

November 28, 2024

5  out of  5
rating by Joey Richards
"Sam and his team are the best. They build relationships and offer amazing service."
We responded:
"Thanks Joey. We like to say that we are in the people business. We love helping our people. "
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Isaac Roark

November 28, 2024

5  out of  5
rating by Isaac Roark
"Samuel is a very sharp man who loves to help people out. He has worked very hard and helped countless people over the years. He takes his job very seriously and it’s important to work with someone who does!"
We responded:
"Thanks Isaac. We are passionate about helping people get to a better state. We take it extremely seriously because we know how big the impact can be when you have the right coverage in place and how devastating it can be when you don't. "
Profile photo of Amy Pierce

Amy Pierce

November 28, 2024

5  out of  5
rating by Amy Pierce
"I’m so happy to give a review for Sam Segars! There’s no one else I’d use for insurance in this town, in fact. Sam understands the insurance ropes, truly cares about his customers and is engaged with the Franklin community! We are thankful to have someone like Sam in this town! He’s a gift!"
We responded:
"Amy, thank you so much for your kind words. We love Franklin and the real gift is getting to work with such an awesome town. We can't wait to get even more involved with community events. We have some big plans for 2025. Thanks for your business. "
Profile photo of Lisa Rafferty

Lisa Rafferty

November 28, 2024

5  out of  5
rating by Lisa Rafferty
"Sam and his staff are always helpful and friendly. They care about their customers and will work hard for them."
We responded:
"Thank you Lisa. We pride ourselves on taking care of people the way a good neighbor should. "
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mike thomsen

November 28, 2024

5  out of  5
rating by mike thomsen
"I have worked with Sam on my insurance policies before he opened his own State Farm location, each and every time I came in with questions Sam would have the answers for me he is very knowledgeable and customer centered. I would recommend Sam Segars to be your next insurance agent."
We responded:
"Thanks so much for the review. It is always a pleasure working with you, and I am so glad that we were able to answer your questions. So many folks have told us how much they appreciate the fact that we are easy to get on the phone, and that we are eager to help. Give me a call anytime and thanks for your business. "
Profile photo of Jackie Eaton

Jackie Eaton

November 8, 2024

5  out of  5
rating by Jackie Eaton
"Best experience I have ever had. Changed my insurance within an hour! Better rates! Seamless transfer. Thanks Kelly"
We responded:
"Thank you for the review Jackie. Kelly is one of our best; she will take good care of you for years to come. "
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Christopher Fitzhugh

November 5, 2024

5  out of  5
rating by Christopher Fitzhugh
"State Farm has always done right by me and I don't have any complaints at all. Mr. Segars seems to really care about his clients and works at get the best coverage within the client's budget. I'm glad I went with State Farm for all my insurance needs."
We responded:
"Thank you Christopher. We pride ourselves on getting people the coverage they actually need based on their situation. Glad we could help you. "
Profile photo of John Wall

John Wall

November 3, 2024

5  out of  5
rating by John Wall
"I made the switch to State farm about 2 years ago they saved me a few hundred dollars and still retained the same minimums and then some great folks in the office wouldn't have anyone else"
We responded:
"Thanks for the review John. "
Profile photo of Jarrod Maine

Jarrod Maine

October 15, 2024

5  out of  5
rating by Jarrod Maine
"I had a great experience with Sam Segars with his knowledge of my best interests and also with my retirement plans going forward for my future ."
We responded:
"Thanks for the review Jarrod. So glad that we could help. "
Profile photo of Kim McIntosh

Kim McIntosh

September 26, 2024

5  out of  5
rating by Kim McIntosh
"I had a really experience today getting my Auto and Renters set up. I spoke with Devon and he was very knowledgeable, thorough, and friendly as well as allowed me to ask questions about my concerns and addressed my personal issues. I would recommend this Agent and the staff to anyone. I look forward to doing business with this company."
We responded:
"Thank you so much for the review Kim. I am so glad that Devin was able to address all your concerns. We pride ourselves on custom fitting insurance plans to the customer's exact needs. We are glad you found value in that. "
Profile photo of Lynn B

Lynn B

September 15, 2024

5  out of  5
rating by Lynn B
"Sam and staff are very friendly and knowledgeable. Sam found ways to reduce my auto insurance costs and is now helping me get on track for retirement. Can’t recommended enough!"
We responded:
"So glad that we could help. Thanks for the review Lynn. "
Profile photo of Evelyn Bray

Evelyn Bray

September 13, 2024

5  out of  5
rating by Evelyn Bray
"Sam Segars met with us to go over current policies and coverages. We were interested in additional coverage and he quoted and bound that coverage and found discounts that could be added to offset the cost of the new coverage. There were minor things I had overlooked and he brought them to my attention and made corrections. We were very pleased with how expertly Sam handled our review from start to finish!"
We responded:
"Thanks for the review Ms. Evelyn. I am so glad we were able to get you a better buy. "
Profile photo of Dorothy Diebler

Dorothy Diebler

September 6, 2024

5  out of  5
rating by Dorothy Diebler
"Sam Segars of State Farm is a very good agent and very knowledgeable about car insurance policy’s."
We responded:
"Thank you so much Ms. Dorothy. I am so glad that I could help. "
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anita phelps

August 14, 2024

5  out of  5
rating by anita phelps
"Very friendly and helpful with our insurance needs"
We responded:
"So glad we could help! "
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Robert Stanford

August 8, 2024

5  out of  5
rating by Robert Stanford
"Very friendly and helpful"
We responded:
"Thanks Robert. Glad we could help."
Profile photo of Cathy Vaughan

Cathy Vaughan

July 3, 2024

5  out of  5
rating by Cathy Vaughan
"Kelly Uhls, Sam Segars State Farm’s Account Associate is knowledgeable, friendly and so helpful!"
We responded:
"Thanks Cathy. We are so glad that Kelly was able to help. Thanks for your business. "
Profile photo of Jeanice Goostree

Jeanice Goostree

June 4, 2024

5  out of  5
rating by Jeanice Goostree
"Love my state farm people in franklin,they know how to speak to us seniors,they explained all my polices to me so I could understand what I have I had more coverage than I thought, love these guys , go see them,they are great"
We responded:
"So glad we could help you better understand your insurance. Thanks Jeanice "
Profile photo of Cole Rullmann

Cole Rullmann

May 24, 2024

5  out of  5
rating by Cole Rullmann
"Devon helped me get the best quote for insurance I have ever gotten! Saving me almost $100/month! Definitely takes the time to answer all questions and make sure there is no confusion!"
We responded:
"We are so glad we could help you Cole! We pride ourselves on taking the time to explain risks and coverages so our clients can make an informed decision. We are thrilled you found value in that. "
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Ace

April 11, 2024

5  out of  5
rating by Ace
"Best Agent in town hands down. They instantly make you feel like family, when you contact them. They will have my business for many years, not to mention the great rates they give! Highly recommend Devin, with Sam Segars. ⭐️⭐️⭐️⭐️⭐️"
We responded:
"Thanks Ace. Welcome to the family. "
Profile photo of Jeanie Orr

Jeanie Orr

March 15, 2024

5  out of  5
rating by Jeanie Orr
"Kelly Uhls. Great service. Pleasant demeanor. Helpful and knowledgeable!"
We responded:
"Thanks so much for the feedback. It was a pleasure serving you. We look forward to taking care of you in the future. "
Profile photo of Wendy Uhls

Wendy Uhls

January 12, 2024

5  out of  5
rating by Wendy Uhls
"I have met the new manager and agents at this State Farm in Franklin, and I know they will continue to provide great service to all of their clients."
We responded:
"Thank you Wendy for the review. We look forward to providing you with great service. "