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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Megan Massey

August 30, 2025

5  out of  5
rating by Megan Massey
"Always very helpful and knowledgeable. Easy to get on the phone when you have an issue like needing to add coverage."
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Alvina Sells

August 29, 2025

5  out of  5
rating by Alvina Sells
"I switched to Sam Segars a few months ago. From the first conversation, Laura was amazing. Everyone in his office are great. Laura truly goes above and beyond for the clients."
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Josie

August 29, 2025

5  out of  5
rating by Josie
"Addy was very helpful! She answered every question I had with ease and expertise. Super friendly, would highly recommend this office!"
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Meagan White

August 29, 2025

5  out of  5
rating by Meagan White
"I have had the best experience in talking with Laura O’Loughlin about our insurance that we have with State Farm! She was very informative and went above and beyond to answer all of my questions!"
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Breana Mendoza

August 29, 2025

5  out of  5
rating by Breana Mendoza
"I had an excellent experience dealing with Zoe Binion at State Farm! She made the whole process of obtaining the right insurance so easy and effortless. Zoe took the time to hear what I needed and negotiated a great deal for me. Her professionalism, expertise, and courtesy were the difference-makers. I would highly recommend her to anyone looking for sound, reliable insurance advice. Again, thanks, Zoe!"
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brandon fisher

August 28, 2025

5  out of  5
rating by brandon fisher
"Everyone had great attitudes and they make you feel very welcome!"
We responded:
"Thanks Brandon! Glad we made you feel welcome. "
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JC

August 28, 2025

5  out of  5
rating by JC
"Addy gave us the best experience she is really sweet and professional."
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Valerie Lowery

August 28, 2025

5  out of  5
rating by Valerie Lowery
"Great customer service Addy is absolutely fantastic!"
We responded:
"Thanks Valerie! She really is a joy to work with. "
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Emma Cremeens

August 28, 2025

5  out of  5
rating by Emma Cremeens
"Zoe and Addy were so helpful! Got everything fixed for me!"
We responded:
"Thanks Emma! So glad we could help. "
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Michelle

August 28, 2025

5  out of  5
rating by Michelle
"I was referred by a Friend to State Farm. I have been so impressed with the service and interaction I have had. Kelly is amazing and explained everything so well. I highly recommend them!"
We responded:
"Thanks Michelle! We think that Kelly is the best, and she will take great care of any friend or family that you send our way. "
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Ann Farmer

August 28, 2025

5  out of  5
rating by Ann Farmer
"Great service people so kind and helpful"
We responded:
"Thanks Ann! We are happy to help. "
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Miriam Conley

August 18, 2025

5  out of  5
rating by Miriam Conley
"Sam and his team are the best of the best! They all have exceptional customer service and care about you as more than just a customer. It is always easy to get in contact with them and they are quick to take care of anything I need. If you're looking for a new insurance agency, definitely consider Sam's agency. You won't be disappointed!"
We responded:
"Thanks Miriam! We take customer service seriously. So glad that shined through for you. "
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Logan Metz

August 18, 2025

5  out of  5
rating by Logan Metz
"Great service! Zoe was super helpful, explained everything clearly, and made the whole process easy. Highly recommend"
We responded:
"Thanks Logan! So glad that Zoe could simplify insurance for you. Thanks for your business. Come see us anytime. "
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Kevin Binion

August 14, 2025

5  out of  5
rating by Kevin Binion
"Zoe helped me to get a better deal on my insurance. She answered all the questions I had with expertise. Recommend this office to anyone looking for insurance and a personable feel!"
We responded:
"Thanks Kevin! Zoe is always a joy to work with. We are thrilled that she was able to get you a better deal. Thanks for your business, and we will be by for some BBQ soon! "
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Kylee Strother

August 8, 2025

5  out of  5
rating by Kylee Strother
"Kelly was super nice & easy to work with! Definitely recommend & will be passing along her info since they quote TN & KY🙃"
We responded:
"Thanks Kylee! So glad that Kelly was able to help. We will take good care of any friends or family that you send our way!"
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Brandee Gregory

August 8, 2025

5  out of  5
rating by Brandee Gregory
"Zoe is great!!"
We responded:
"Thanks Brandee! We could not agree more! "
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Crystal Anderson

July 28, 2025

5  out of  5
rating by Crystal Anderson
"State farm has always been an amazing place to go through insurance thru the house and car! Sam the owner is amazing too!"
We responded:
"Thanks Crystal! We really appreciate your business! "
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Fear The Beard 05

July 28, 2025

5  out of  5
rating by Fear The Beard 05
"Great people, Solid prices, Great all around branch. Been with State Farm as long as I can remember."
We responded:
"Thanks! So glad that we could help. "
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Landon Anderton

July 26, 2025

5  out of  5
rating by Landon Anderton
"Sam and his office have been great to work with. Professional, personable, and informative throughout the entire process of swapping insurances and exploring coverages. I would recommend this office to anyone looking to make a change with insurance or investments."
We responded:
"Thanks Landon. I am thrilled that we were able to help you protect your family and plan for the future. Thanks for your business and come by and see us anytime. "
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Taylor Duke

July 18, 2025

5  out of  5
rating by Taylor Duke
"I've been with a several insurance companies and hands down Sam Segars' has been the easiest and most consistent of businesses I've known. Im greatful for the time they take for their holder's finances and to care for what they do. I appreciate Sam and Laura for their service and attitude!"
We responded:
"Thank you so much for your kind words and trust in us! It means a great deal to us to know that our efforts to provide consistent and caring service are appreciated. "
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Synthia Hood

July 14, 2025

5  out of  5
rating by Synthia Hood
"Very personable, attention to detail and making sure all questions are answered is Exceptional."
We responded:
"Thanks Synthia. We are so glad to have you as a customer. "
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Seth Otto

June 27, 2025

4  out of  5
rating by Seth Otto
"Mrs Laura was very helpful when I was switching my car insurance through different vehicles and any other time I’ve come by the office."
We responded:
"Thanks Seth! We are so glad that Laura was able to help you. "
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Lesley Forshee

June 26, 2025

5  out of  5
rating by Lesley Forshee
"Always helpful! Glad to have them in our corner!"
We responded:
"Thanks Lesley! Glad to be here for you! "
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olivia grace

May 30, 2025

5  out of  5
rating by olivia grace
"Kelly explained everything clearly and made it very easy switching over to them!"
We responded:
"Thanks Olivia. So glad that Kelly made the process easy for you. Thanks for your business. "
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Joyce Johns

April 30, 2025

5  out of  5
rating by Joyce Johns
"I've had a wonderful experience with Sam Segars and all the people that work there. They are all just great. I have all my confidence in them all."
We responded:
"Thanks Joyce! We are so glad to have you as a client. Thanks for your business!"